support

To make our responce to our consumers rapidly, we ask you to register as a Technocraft user membership when you purchase our products.

<<About after-sale service>>

If something wrong happnend to your Technocraf Audiodesign models, please contact the shop you bought the products. If it is not possible, please e-mail or call us.

◎Technocradt Audiodesign  After-sale service office

 Address 603-8486
    Kyotoshi Kitaku Kinugasa Akasaka-cho1-378
 TEL 075-467-3450 FAX 075-467-3454
 E-mail info@technocraft-audiodesign.com

●Repair Technocraft Audiodesign warranty is valid only in Japan
Guarantee is for 1year.
 The 1year starts from the day you purchased the product. Be sure to get the date written at the shop you purchase.
  • If some troubles happened within the warranty period, bring the product and the warranty to the shop you purchased.
  • If it is impossible to visit the shop because of removal or handover, please contact us.
  • If same place caused a problem within 6months after a repair, we'll repair again for free. please keep the paper we give at the repair.
  • Even within the warranty period, if troubles caused by not proper usage, repairment fee will be charged. If troubles caused even under proper use according to our guidance of manual or on printings on a product, except for the following cases we will repair the product without charge.

    1. Without warranty.
    2. There is no shopname and the date of purchase on warranty, or rewrriten on purpose.
    3. Misuse or repaired or remodeled by the third person.
    4. No problem with the product, just effects of other equipments or surroundings.
    5. Troubles caused by dropping and removal and small scrathes or scars of outside that happened by user.
    6. Troubles that caused by natural disaster, such as earthquakes, lightning strikes, damage by wind and flood and also human disaster such as fire, gas, abnormal voltage or current.
    7. Exchanging of vacuum tubes, and troubles caused by used-up vacuum tubes.
  • When it is out of warrenty period, we accept repair at your expense on our normal repair terms.
  • If some part is discontinued, we will use proper replacement.
  • go to top

    Copyright(C) 2003-2005 Technocraft-Audiodesign. All rights reserved.